Welcome to Cloud intellect. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our student portal hosted on the Salesforce Experience Cloud platform.
By using the portal, you agree to the terms outlined in this Privacy Policy.
Information We Collect
- Personal Information: Full name, email address, phone number, date of birth, address.
- Educational Information: Course or batch enrolled, academic records, attendance data.
- Uploaded Documents: ID proofs and other attachments.
- Login Information: Email ID and verification code sent on user email ID for verification purposes.
- Payment Details: Payment status, payment mode, and transaction details (note: no credit/debit card data is stored).
- Technical Data: IP address, browser type, device information.
How We Use Your Information
- To provide access to the student portal and interview updates.
- To maintain academic and payment records.
- To communicate updates related to your course, payment, interview schedule, or announcements.
- To improve our services and monitor performance.
Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with:
- Internal academic and administrative staff for academic and operational purposes.
- Legal or government authorities when required by applicable law.
Data Security
We follow industry best practices and Salesforce security standards to ensure your data is protected:
- Role-based access controls
- Encrypted connections (HTTPS)
- Secure storage of documents
- Regular monitoring and audit logs
However, please note that no system can be 100% secure. Users are advised to keep their login credentials confidential.
Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request correction of your information
- Withdraw consent (where applicable)
- Raise concerns or complaints regarding data usage
To exercise these rights, please contact us at [email protected].
Cookies and Tracking
Our portal may use session-based cookies to enhance your user experience. These are temporary and are removed after you log out or close your browser. We do not use third-party advertising cookies.
Data Retention
We retain your information only as long as necessary for academic, operational, or legal purposes. After that, your data will be securely archived or deleted.
External Links
Our portal may contain links to external websites. We are not responsible for the privacy practices of such sites. Please review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date. Continued use of the portal after updates indicates your acceptance.
Contact Us
For any questions, concerns, or requests regarding your personal data.
- please contact:
- [email protected].
- Phone: +91 876-699-6944 , +91 986-018-3175
- Address: Plot no.5, Sanjay Heights, Bhartiya Gruha Society, Beltarodi Rd, near ICICI Bank, Besa, Nagpur, Maharashtra 440037
